Read the latest news from DMVO and upcoming events
The majority of robots have been updated with the new interface, however there are still a few in outstanding. It is not mandatory for MAH to maintain the Linear barcode on the packages but as long as there are robots not updated, it would be helpful for the end users to maintain the Liniar barcode. The robots are expected to be fully updated first quarter of 2022.
Lack of registration of designated wholesalers
It has come to the attention of DMVO that most MAHs/manufacturer do not register designated wholesalers correctly in DK when uploading data to the European hub. The designated wholesaler must be listed.
If not, the wholesaler is obliged to verify all packs if received from a non-designated wholesaler to be in compliance with FMD.
As Onboarding Business Partner, kindly list the designated wholesaler/3PL via the European hub not to strain the wholesalers.
In Denmark there are few actors and those 3PLs that operate on the Danish market are also few and they must be registered as designated wholesalers when uploading data to the European hub.
If you as OBP/MAH have further questions, you are welcome to contact DMVO via email@example.com
In week 17, Denmark reached the alert rate of 0,05% which has only been possible due to joint efforts between all stakeholders in Denmark. DMVO would like to thank you and wish us all good luck when maintaining the "green" status.
Information regarding dispensation given by the Danish Medicines Agency
DMVO will appreciate receiving information from marketing authorisation holders/On-Boarding Partners regarding given exeption(s) from the Danish Medicines Agency on the same terms as pharmacies and hospital pharmacies etc. This will greatly facilitate the investigation process, when packages with dispensation trigger alerts. Kindly send the information to firstname.lastname@example.org
containing the cause of the dispensation, the batch number and the product code. Thank you in advance.
Addition to summary of root causes for alerts
DMVO has made an addition to the original summary of root causes by stating the investigation requirements by MAHs on the overview. For more see here
Keyboard Wedge Configuration Test
DMVO would like to draw the attention to the: “Keyboard Wedge Configuration Test” on the page of EMVO. The tests allows for check of scanner configuration, amongst others with respect to Caps Lock, the speed your scanner reads at, if your scanner can read the GS1 Group Separator, that your scanner can read an inverse barcode and that your scanner can read all the special characters allowed by GS1. The test can be found here
DMVO sends out a monthly newsletter, subscription can be made here
The first virtual meeting of the year hosted by DMVO will be in Danish
and will take place the 11th of February 2021, 08:30 - 09:15. It will evolve around more stakeholders`, hereunder: The Danish Pharmaceutical Association, a hospital pharmacy and a wholesaler´s experiences with FMD. The meeting will thereby be a mixture of posts and as a participant in the meeting, you have the possibility to ask about the experiences put forward. Sign up by sending an email to email@example.com
DMVO virtual meetings 2021
DMVO is planning a series of online meetings in 2021, which you are invited to join.The purpose of the meetings is to keep DMVO's stakeholders informed of new updates on the DMVS verification system, alarm procedures and alarm handling, etc. The meetings will be held over the coming months and will cover several topics, first online meeting will take place in February. Read more here
Yearly fee 2021
The yearly fee for 2021 has been settled and amounts to 7.800 Euro. Kindly update any potential changes to existing participation agreements and/or amendments prior to the invoice(s) for 2021 being send out the 16th of December 2020. DMVO will gladly receive P0 numbers in advance, which can be send to firstname.lastname@example.org.
Unfortunately, DMVO will cancel the upcoming virtual meeting:” Review of dashboard in the Alert Management Tool – NMVS Alert”; the 24th of November 2020. - It has come to light that in order to access the dashboard, one must be a “premium subscriber” by TCK.
The intended purpose of the meeting is therefore defeated as DMVO has no “premium subscribers” and it is not a precondition in order to access and use the system. Any questions in relation to subscription of NMVS Alert, can be addressed directly to TCK: email@example.com
DMVO is looking forward to inviting you to more virtual meetings in 2021. The topics will be posted on the homepage
Summary of the root causes for alerts
DMVO has prepared a summary of the root causes for alerts that can help to quickly investigate an alert. Read more here
DMVO virtual meetings
DMVO has planned a series of online meetings that you are invited to join. The purpose of the meetings is to keep DMVO's stakeholders informed of new updates on the DMVS verification system, alarm procedures and alarm handling, etc.
The meetings will be held over the coming months and will cover several topics. Read more here
DMVO´s alert handling procedure for Marketing Authorisation Holders
DMVO would like to draw attention to DMVO´s alert handling procedure for Marketing Authorisation Holders. Kindly retrieve here
DMVO's availability in conjunction with the Covid-19 pandemic
As usual, DMVO can be reached by phone +45 39 27 60 60 and email: firstname.lastname@example.org.
Staffing is unchanged, although the necessary measures have been taken with a proper distance to ensure our employees.
1 year birthday
DMVO would like to take the opportunity to once again thank all of you for your outstanding collaboration efforts which have resulted in 28 connected countries and more than 2500 Marketing Authorization Holders (MAHs) and over 100000 wholesalers, pharmacists and hospitals being linked together across Europe in EMVS. In Denmark all stakeholdes are onboarded and no falsified medicines have been detected. A remarkable achievement that has proven to be a success due to cooperability with patient safety as highest aim.
Last year DMVO wrote about the status of the implementation of the pharmacy robots. Most of the robots have been updated with the new interface, however approximately 10 robots are still in outstanding due to errors that need attendance from the robot suppliers. Manufacturers are still encouraged to maintain the Linear barcode on the packages in order to have both the Linear- and the 2D data matrix barcodes present on the packages until all robots are updated. DMVO will get back with further information.
When triggering alerts, DMVO encourages to take a pricture(s) of the 2d matrix barcode and send it to email@example.com as it will facilitate the investigation work and ease the consultation with the manufacturers.
Christmas greetings from DMVO
Christmas is all around us, and soon it will be time for a well deserved break.
2019 has truly been an exiting year for us. We have accomplished much, most importantly to continue delivery of medicines to patients throughout Europe with patient safety as highest priority.
This we could not have done without exemplary collaboration and without supporting and believing in each other.
DMVO thank you all, and wishes you and your family a great holiday and a Happy New Year.
Annual fee to DMVO for 2020
The annual fee to DMVO for MAH is set at EUR 7.800,00 per MAH. The fee will be invoiced December 16, with payment net 30. days. The fee is applicable for 2020.
One time setoff fee/entrance fee to DMVO for 2020
The one time setoff fee/entrance fee to DMVO for 2020 is set at EUR 20.000,00 per MAH. The Fee is invoiced immediately after the conclusion of the contract with payment net 30 days.
Significant increase of 'Expiry Date Mismatch'
Beginning last week (39) DMVO experienced many alerts from one specific location in Denmark. The location was generating high numbers of the Expiry Date Mismatch alert. In collaboration with the location affected, root cause has been identified and a permanent solution will be implemented by end next week (40).
In the meantime, a temporary solution will be implemented effective by tomorrow, Thursday 3rd. of October, using a stand alone system for verifications.
DMVO is sorry for the inconvenience this may have caused the MAH/OBPs.
Update on 2D barcodes and pharmacy robots
2/3 of the pharmacies that are exerting robot technology are yet to be updated. It is expected that all pharmacy robots are updated by the end of 2019. Up until then, manufacturers are encouraged to maintain the Linear barcode on the packages in order to have both the Linear- and the 2D data matrix barcodes present on the packages.
2D barcodes and pharmacy robots
On behalf of the Danish Pharmacy Association, we hereby pass on some information regarding the 2D barcodes and the pharmacy robots. In case you have any questions, kindly contact the Danish Pharmacy Association directly. Read the letter here.
Follow DMVO on LinkedIn
DMVO regularly posts on LinkedIn. For fast updates follow us here.
Presentation from the information meeting on January 18th 2019
On the 18th of January 2019 DMVO held an information meeting for stakeholders in DK. You will find the presentation from the meeting here and the presentation from the NCA here.
Supporting video for Pharmacies to connect to the verification system
DMVO has created a supporting video for Pharmacies on how to create a connection to the verification system. The video is only available in Danish and can be found
Annual fee for MAHs
The annual fee for MAHs to DMVO will be EURO 8.500,00 per MAH. The annual fee is due for payment first time by March 1st. 2019 and includes the new EMVO contribution for the NMVO.
Presentation from the information meeting on December 14. 2018
On the 14th of December 2018 DMVO held an information meeting for stakeholders in DK. You will find the presentation from the meeting
Presentation from the information meeting on November 16. 2018
On the 16th of November 2018 DMVO held an information meeting for stakeholders in DK. You will find the presentation from the meeting
Information meetings at DMVO prior to 9th February 2019
Is your company ready for the EU Directive (2011/62 / EU) on Falsified Medicines to enter into force by 9th February 2019?
In exactly 102 days the EU directive comes into force, and countdown has started. DMVO wants to ensure that everyone has access to the latest news in the implementation of the directive here in Denmark.
Therefore, we invite you to join our Friday good morning meetings. The meetings take place at Lersoe Parkallé 101 in Copenhagen from 8:00am to 9:55am. We offer a cup of coffee and a croissant as well as information about the latest news. The Danish Medicines Agency will be present at all meetings and there will be an opportunity to ask questions to both the Danish Medicines Agency and DMVO. The tone will be informal, so please feel free to join and raise any question you may have, in order to help you get your business ready by February 9, 2019.
Meeting dates are:
Friday, November 16, 2018
Friday, December 14, 2018
Friday, January 18, 2019
Seats are limited, it is the first come first served principle and registration can be done by sending an email to Lars Martinussen at
At the first meeting, taking place 16th November 2018, DMVO will provide feedback on the experience gained by all pilot participants during the Pilot which has taken place from April 2018 until now.
Looking forward to seeing you.
Registration of the new GTINs at the wholesalers
25 September 2018 DMVO IT Workshop for wholesalers, pharmacies and 3PLs.
On Tuesday, September 25, 2018, DMVO organizes an IT workshop for wholesalers/3PLs who is required to connect to the National Verification System under the EU Pharmaceutical Directive (2011/62 / EU).
Note: the workshop is for IT savvy individuals.
Read the agenda and invitation
Registration to be send to
firstname.lastname@example.org, stating the participant's name, role, company and clarification for the need to connect to DMVS.
In addition, each participating company must complete and sign a Non-Disclosure Agreement (NDA). Please send the NDA to DMVO's Blueprint Provider, Solidsoft Reply, e-mail address
email@example.com with a copy to Lars Martinussen
firstname.lastname@example.org no later than two working days before the workshop.
Find Non-Disclosure Agreement
Registration deadline for the IT workshop is on 18 September 2018.
Enter the participation agreement with DMVO within the 2nd. Wave
MAH’es who wants to enter the participation agreement with DMVO within the 2nd. Wave, kindly be aware of the deadline for upload of the filled in contract to the contract management system of DMVO, being
September 15. 2018. For more information, please see
Onboarding DMVO & EMVO.
Workshop for wholesalers/3PLs on Tuesday, June 26, 2018
DMVO will organize an IT Workshop for wholesalers/3PLs on Tuesday, June 26, 2018. According to the directive, wholesalers are obliged to connect to the DMVS system.
For further information regarding the workshop, see
The registration deadline is
21 of June 2018.
Invitation- Free event on the responsibilities of pharmaceutical companies
THIS EVENT IS IN DANISH
In the fight against counterfeit medicine, a national data storage system for prescription drugs is implemented.
On Tuesday, June 19, 2018 at 14.00 - 16.30 DMVO organizes a free event for companies wishing to know the new rules which will become effective on February 9, 2019.
Learn about the following:
- What significance will the establishment of a national data storage system for prescription drugs have for the Danish pharmaceutical companies?
- What are the responsibilities of the various actors and how are the new challenges handled?
- What is the strategy of the Danish Medicines Agency?
- Where do companies find relevant information online?
- What is the perspective of the wholesaler?
The pilot is officially launched
The pilot is officially launched. This implies that the first phase of the implementation of the verification system in Denmark has begun. The pilot consists of a limited number of stakeholders within the legal distribution chain and includes five manufacturers and parallel importers, one IT supplier, six pharmacies and two wholesalers. The pilot participants expects to share their experiences during September 2018.
Approval of the Danish Verification System
Effective from today, DMVS has been approved for production environment among one of the first countries, and will be connected to the European hub (EMVS). The approval of the Danish Verification System means that as a manufacturer or parallel importer you can start upload of product data for the Danish market.
See official announcement
Approval from EMVO (European Medicines Verification Organization)
On April 10, 2018, DMVO received formal approval from EMVO (European Medicines Verification Organization) that the Danish Medicine Verification System (DMVO) can be connected to the production environment. This is an important milestone, which means that DMVO can start Pilot on Monday, and thus the implementation of the IT system to support the EU Directive 2011/62/EU on Falsified Medicines. Together with Slovenia, Ireland and Sweden, Denmark are among the first countries to receive production approval. DMVO could not have reached this milestone without active support from the many stakeholders involved and without close cooperation with the other countries with the same blueprint provider.
Process for the conclusion of the MAH contract
All marketing authorization holders of products covered by FMD on the Danish market by February 9, 2019, must enter into an agreement with DMVO.
If you are a marketing authorization holder and have not previously been in contact with DMVO, please send an email with your contact information to
email@example.com. Information must include name, title, telephone number, mobile number and email address of your contact person, as well as corresponding information for the person who will sign the agreement.
Followingly the contact person will receive an email as well as login information to our contract management system where your agreement will be created. The contract will be filled out by you with your data via the contract management system, and when the agreement has been updated from your side, please inform us by email to firstname.lastname@example.org.
DMVO handles and signs the agreement, and the person who signs the agreement on your behalf is notified that your contract is ready for your signature. Link to contract is sent directly to the signatory. This step does not require access to the contract management system for signing. Once the agreement has been signed by both parties, the agreement is finalized.
For more information please see
Onboarding DMVO & EMVO.
The MAH participation agreement with DMVO - 1. Wave
DMVO is currently processing all MAH contracts received through our contract management system. All contracts received before March 15 will be handled so that contracts have been finalized within the first wave by the DMVO. Contracts received outside the contract management system or after March 15, we can not guarantee will be finalized by 31 March.
Recommendations to Manufacturer/Parallel Importers from now until February 9, 2019
A Manufacturer/Parallel Importer can put serialized packs on the Danish market from January 2018 and onwards. In such cases the DMVO, aligned with the legal distribution chain in Denmark, recommends manufacturer/parallel importers to save their batched with serialized packs, and as soon as the Danish verification system is available, most likely by March 1, 2018, to upload the serialized packs (the batched with packs aimed for the Danish market) to the EMVS.
This ensures that manufacturer/parallel importers will not have serialized products on the market once the system is running in full operation.
December 1, 2017, DMVO send out contracts to all DMVO registered MAHs, manufacturer and parallel Importers. The contract can be found
The contract with DMVO must be entered through our Contract Management System. A Step-by-Step guide for use of the Contract Management System can be found
If you have not yet been in contact with DMVO and you need to enter an agreement with us, please contact us by email to
email@example.com to ensure that the process of contracting with us is as smooth as possible.
Adjustments of the Onboarding Fee to EMVO
A manufacturer and parallel importer must conclude an agreement with EMVO to upload product data to the European system. In this regard, EMVO has announced new prices for onboarding.
The adjustments of the Onboarding Fee is described in the letter from EMVO
Also, please be aware that end of June 2018 should be considered at the very last opportunity to onboard timely to EMVO. Read the Letter of Announcement – Last opportunity for a timely onboarding
DMVO hosted an information meeting for MAH’s, manufacturer and parallel importers on October 24, 2017 at Lersø Parkalle 101, København Ø. Link to invitation is here and the presentations from the meeting are here.
Joint Guidelines for the Transition from Linear Barcodes (EAN-13) to 2D Data Matrix
In cooperation with the entire supply chain, DMVO have prepared joint guidelines for the transition from linear barcodes (EAN-13) to 2D Data Matrix. We recommend that all manufacturers and parallel importers follow the principles as mentioned here.
Also you will find an illustration of the implemention of 2D Datamatrix here.